One week after British Airways' Executive Club backlash, Skift examines some of the key lessons and industry takeaways from ...

British Airways is changing its frequent flier program, rebranding it the British Airways Club, and is making it harder for ...

Hotel loyalty programs, specifically, are worse at drawing repeat guests than airline loyalty programs, according to Morning ...

United Airlines says in-flight Wi-Fi through Starlink will eventually be available on all United flights on seat-back screens ...

Many customers said the new requirements make it more difficult to earn British Airways loyalty status, and they will spend ...

Recent changes to the World of Hyatt loyalty program allow for more flexibility in how you choose your rewards. With its revamped Milestone Rewards, which unlock starting at 20 nights and then ...

British Airways has announced sweeping changes to its loyalty program, including a new name and look. Known prior as the ...

I recently tried to use my Chase points to book an airline ticket on Aeromexico. After seeing and confirming the availability ...

British Airways is rebranding its loyalty program and shifting to a revenue-based system for earning elite status. Here's ...

British Airways is overhauling its loyalty program this year, switching to a revenue-based system and moving away from ...

British Airways is overhauling its loyalty program to reward spending instead of miles flown. It will offer more chances to get points while making status harder to achieve for leisure travelers.