The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee business processes autonomously.

Microsoft says agents can save companies as much as $50 million a year or offer the equivalent value of 'adding 187 full-time employees' by automating business processes.