If you want to run a travel-and-leisure company, you darn well better give the experience that you’re advertising.”

A rare labor strike that began over the busy holidays and carried on into the new year has put a wrench in operations at the biggest U.S. ski resort

The Park City, Utah, Professional Ski Patrol Association went on strike Dec. 27 at Vail Resorts Inc.'s largest U.S. ski area vying for higher wages.