Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

In today’s fast-paced industries, maintaining quality, safety, and compliance standards is paramount. Businesses across sectors—from manufacturing and construction to automotive and healthcare—rely on ...

Small businesses face numerous challenges, from managing cash flow to staying competitive in a crowded market. This is particularly true in South Africa, where small businesses are a vital part of the ...

Discover the benefits of social CRM and how it enhances customer relationships. Learn how crm software can improve social media strategy.

In a report released today, Matthew Hedberg from RBC Capital maintained a Buy rating on Salesforce (CRM – Research Report), with a price target ...

Rashmi Sheel, IT expert and owner of CMIT Solutions of Sugar Land, empowers small businesses through AI-driven automation and ...

The enterprise software space is expected to have a momentous 2025, investment firm Raymond James said in a recent research ...

Data analytics enables small businesses to identify patterns, estimate demand, and make better decisions. Also, it turns common company data into clear insights ...

In part 2 of our interview, Yehuda Handelsman, MD, discusses how cardiorenalmetabolic (CRM) disease management is advancing with the 2022 Diabetes, Cardiorenal, and Metabolic (DCRM) multispecialty ...

Billions of dollars of investment into artificial intelligence is set to propel tech stocks to yet another year of bumper ...

Waste management is not just about collecting trash anymore. It is also about collecting intelligence. The companies that ...

Mavely, a Chicago-based startup that started out helping moms get paid for being influencers, is being acquired by ...