New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions   – GoTo, the company making ...

Marc Benioff, the CEO of Salesforce, has slammed Bill Gates’ Microsoft on its latest announcement of rebranding Copilot as an ...

Microsoft's new AI agent feature will start rolling out in November and is expected to operate without too much human ...

Read about activist investor Starboard Value's bullish outlook on Salesforce's valuation and potential to exceed the Rule of ...

In a pitch to investors last spring, Anthropic said it intended to build AI to power virtual assistants that could perform ...

In a blog post, Microsoft introduced ten autonomous agents for its Copilot AI platform, tailored to support sales, service, ...

Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Attention uses AI and natural language processing to record sales calls, analyze data, and generate next steps.

Big tech was represented, but so were the “little tech people” at state committee that is tasked with revising law to protect consumers without hurting innovation ...

Only 48% of digital initiatives meet or exceed their business outcome targets, but the successful ones seem to have one big ...

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...