Announcing Reltio Customer 360™ capability to segment based on interactions and behavior, partner integrations, native-multifactor authentication (MFA), and the general availability of Reltio’s ...

New AI Maturity Benchmark Report Shows Advanced Solutions More Likely to Improve Customer Satisfaction, Agent Productivity and Revenue Growth SAN FRANCISCO--(BUSINESS WIRE)--Sixty percent of ...

Already, 60 percent of the Fortune 500 are using Microsoft 365 Copilot to accelerate business results and empower their teams. With Copilot supporting sales associates, Lumen Technologies projects ...

Explore how the marketing funnel has evolved and master new strategies for engaging customers across multiple platforms.

User experience is changing as AI improves design and research, leading to smoother, more engaging interactions that create ...

An industry that communicates with unstructured documents turns to generative AI to clean up its processes. And it's ...

A flexible customer portal offers personalized experiences that align with today’s high user expectations for efficiency and ease of use. A customer portal is a secure online space where ...

Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to DateCAMPBELL, Calif.– October 17, 2024 — 8x8, Inc.

The popular identity solutions suite can now integrate across publishers via leading SSPs and header bidding marketplaces, including Amazon Publisher Services, InMobi Advertising, Magnite and PubMatic ...

Innovation continues after the unveiling of Sitecore® Stream and Sitecore's vision for the Intelligent DXP NASHVILLE, Tenn., Oct.

There is a significant rise in the use of AI across the DCX toolset, with 55% of organizations now using it to some degree, ...